Calvin Leung sells 500,000 cups of coffee a year in his six Plantation Coffee stores; that's a lot of fairly small payments.
"Our main method of payment is digital, just tap and go through Square," he says. "Nobody really does savings or cheque any more. We do have the option for people to use it but they don’t really. It's less cash handling and it is faster too, no change and no floats."
Leung's business has grown rapidly from five to 50 staff members and turnover is on track to go from $400,000 last year to $2 million this year thanks to a contract with Myer for Plantation Coffee sites inside Myer’s department stores around Melbourne.
This growth has been accompanied by significant change in the way customers pay. When Leung opened his first cafe in Canberra more than 10 years ago, most people paid in cash, with fewer than 5 per cent paying by card.
"Now it is 70 per cent on card, which I am pleased about," Leung says. Read more
Comments
Your email address will not be published.
We welcome relevant, respectful comments.