<h3>Online enquiries</h3>

<p>Use any one of our online forms if you have a research enquiry:&nbsp;<br />
&nbsp;</p>

<ul>
	<li><a href="http://askslq.altarama.com/reft100.aspx?key=RefAtt">Research and information enquiry</a></li>
	<li><a href="http://askslq.altarama.com/reft100.aspx?key=Tindale">Tindale enquiry</a></li>
	<li><a href="http://askslq.altarama.com/reft100.aspx?key=MargaretLawrie">Margaret Lawrie enquiry</a></li>
	<li><a href="http://askslq.altarama.com/reft100.aspx?key=Copyright">Copyright enquiry</a></li>
	<li><a href="http://askslq.altarama.com/reft100.aspx?key=ConsPres">Conservation enquiry</a></li>
	<li><a href="/how-do-i/contribute-state-library-collections/donating-collection">Donation enquiry</a></li>
</ul>

<p>We will provide a response within 10 working days. You can also&nbsp;<a href="http://askslq.altarama.com/reft200.aspx">check</a> on the status of an existing enquiry.</p>

<dl>
</dl>


<h3>Phone enquiries</h3>

<p>&nbsp;Do you have a quick question about State Library services or resources or need some information?</p>

<dl>
	<dt>
	<h5>Phone</h5>
	</dt>
	<dd><a href="tel:07-3840-7810">07 3840 7810</a></dd>
	<dt>
	<h5>Contact hours</h5>
	</dt>
	<dd>Monday to Friday, 9 am – 5 pm (excl. public holidays)</dd>
</dl>


<h3>Online chat enquiries</h3>

<p>We can chat with you online, in real time, using our instant messaging service. The chat service is ideal for quick questions about State Library services or resources. Click on the button below during chat hours.</p>

<dl>
	<dt>
	<h5>Chat hours</h5>
	</dt>
	<dd>Monday to Friday, 9 am – 5 pm (excl. public holidays). Outside of these hours you can <a href="http://askslq.altarama.com/reft100.aspx?key=RefAtt">submit your question.</a></dd>
</dl>


<h3>Appointment service</h3>

<p><a href="http://askslq.altarama.com/reft100.aspx?key=Appointment" rel="noreferrer noopener" target="_blank">Make an appointment</a>&nbsp;with our qualified library staff who can assist you with your research or show you the best way to use our resources. Appointments are up to one hour in duration, and are available Monday to Friday, 9 am – 5 pm (excl. public holidays).</p>


<h3>More information</h3>

<p>For more information on our enquiry services please see our <a href="https://content.slq.qld.gov.au/sites/default/files/Ask%20a%20Librarian%20Service%20Policy%20July%202023%20web%20version.pdf">Ask a Librarian Service Policy</a>.&nbsp;</p>

<p>The information services provided by State Library of Queensland are governed by&nbsp;<a href="http://www.nsla.org.au/publication/information-and-research-services-principles" rel="noreferrer noopener" target="_blank">Principles</a>&nbsp;and&nbsp;<a href="https://www.nsla.org.au/resources/service-guidelines-information-and-research-services-at-nsla-libraries/">Service Guidelines</a>&nbsp;for Information and Research Services which have been agreed to by National and State Libraries Australasia (NSLA).</p>
