How Blackbook is trailblazing the world of AI and automation

For Thuy Lam, founder of Blackbook.ai, problem solving has always been the name of the game.

After working in professional services for close to ten years, Lam felt he had enough experience to be able to create his own company.

With a history in process optimisation and data-science ("when data-science wasn't sexy," he adds), Lam understood the needs of businesses in Australia.

"I always worked for the client," says Lam.

"When you work for the client you're more indebted, and you get more exposure to how companies make money and add value."

Lam was inspired to found Blackbook.ai as an alternative for Australian companies who were historically cornered into approaching large and faceless multinationals for their automation and artificial intelligence needs.

This year, Lam took out the highly coveted Trailblazer and Startup awards at the 2018 Young Entrepreneur Awards, marking his success at becoming one of the leading local players in emerging tech.

With clients including RACQ, Suncorp, Heritage Bank, Virgin Australia, Super Retail Group, RACV, amongst many others, Blackbook.ai is developing systems which are taking Australian businesses into the next era of industry. Read more

David Simmons - Business News Australia - 19 September 2018