Australia Post’s agile approach to digital transformation

"Australia Post is no stranger to disruption. We’ve seen the introduction of the telegraph, telephones and fax machines (remember those?). But the digital age is a completely different challenge. The pace of change is unprecedented, but it has also created completely new platforms, business models and services – all competing in a global marketplace. If Uber can blindside the taxi industry, we are more than aware this could happen in parcel delivery and other parts of our business. But until 2012, we didn’t have the capability we needed to compete seriously in ‘digital’." Read more

Cameron Gough AusPost 23 Mar 2016