State Library of Queensland

State Library of Queensland staff can help answer your questions and offer research guidance. This service is provided in accordance with the Enquiry Services Management Policy.

Enquiries and services

State Library of Queensland staff member on the phone.

Online enquiry

Use any one of our online forms if you have a research enquiry:

We will provide a response within 10 working days.You can also check on an existing enquiry.

Phone enquiries

Do you have a question about State Library services or resources or need some information?

Phone: 07 3840 7810
Contact hours: Mon to Fri, 9am-5pm

Online chat service

Send us a brief message. Click on the icon in bottom right corner during chat hours.

Chat hours: Mon to Fri, 9am-5pm or use our online question form

Appointment service

Make an appointment with our staff. We can assist you with your research or show you the best way to use our resources.

What we can do

Assist you with identifying and searching resources for your topic.
If appropriate, refer you to other resources or organisations to find what you need.

If we cannot answer your question on the spot, we can:

Research your topic for up to one hour free of charge (with a maximum of 6 enquiries per calendar year per client). We will provide a response within 10 working days.

The information services provided by the State Library of Queensland are governed by Principles and Service Guidelines for Information and Research Services which have been agreed to by National and State Libraries Australasia (NSLA).