Frequently asked questions

What do I do if I have forgotten my username or password?

How do I change my password?

How do I update my details?

How long does my membership last?

How do I renew my membership?

How do I cancel my membership?

How do I report a lost/stolen library card?

I'm under 16. Can I become a member?

How do I upgrade my membership to use The Business Studio or to borrow from the library?

Membership groups

Queenslanders

If you are a Queensland resident you can access all the benefits of membership, including eresources immediately. You can also upgrade your membership to include borrowing from the Information Collections.

Business studio members

Along with the benefits of State Library membership, Business Studio members can also book a workstation in the Business Studio at South Bank.

Interstate or overseas members

If you don’t live in Queensland you can still become a State Library member but some services, including eresources are not available.