Caption

South Brisbane Railway Station 11 March 1979, Peter Fischmann Queensland Rail Photographs, John Oxley Library, State Library of Queensland, Image 30046-0003-0013

Policies and guidelines

Our policies and guidelines provide information on matters such as bringing food, drinks and bags into the library, how we develop and manage collections and much more.

State Library of Queensland is all yours

We collect and share the materials that make up the stories of Queensland. You can find collections to assist and enrich you whatever your circumstances, and you can be sure your public library has our support as a partner and advocate.

We will provide:

  • Efficient, friendly and professional staff to assist you
  • Easy access to State Library collections and services both onsite and online
  • Accessible spaces, resources,and services that embrace Queensland's diversity
  • A safe, welcoming and respectful environment where people pursue their needs and interests freely
  • Opportunities to build the skills you need to satisfy your information requirements independently
  • Opportunities for you to make comments and suggestions about our services, and timely acknowledgement of your feedback
  • Services that are continuously developing and improving

You can help by:

  • Interacting with others at State Library with courtesy and respect
  • Showing consideration for the rights and privacy of others when using State Library
  • Supervising the children in your care while at State Library
  • Using State Library collections, facilities, equipment and property with care and respect.

If you would like to know more

Please ask us via our feedback form - we are happy to help you and receive feedback.

How State Library provides a safe and welcoming place for all, and information on unacceptable behaviour and how staff and security officers will respond.

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Information on things that clients can bring into the different parts of the State Library building and things that clients can store in the cloakroom facilities.

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Information on the free ICT services provided at the library, including using the internet through the library’s computers and through visitors’ own devices.

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Describes the enquiry service for our clients and the guidelines for the delivery of the service.

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How State Library manages comments in our online spaces, including our website, blogs and catalogue.

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The State Library welcomes feedback. This policy describes how to make a complaint and how the State Library manages complaints.

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How State Library manages personal data about our clients in an ethical and accountable manner.

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The framework for State Library's holistic development and management of collections and content.

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How State Library of Queensland and National Libraries Australia acquire content to ensure that acquisitions are efficient, consistent, ethical and provide value for money.

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Guidelines for the development of our Memory Collections, which contribute to a greater understanding of Queensland past and present.

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Guidelines for the development of our Extraordinary Collections, which provide exceptional examples and context of books as objects.

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Guidelines for the development of our Information Collections which provide for the information needs of all Queensland residents.

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Guidelines for the development of our Public Library Collections which support public libraries and Indigenous Knowledge Centres across Queensland.

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These Commitments provide a foundation for State Library to appropriately enable greater access and use of Aboriginal and Torres Strait Islander collections.

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How State Library of Queensland and National and State Libraries Australia aim to manage Aboriginal and Torres Strait Islander Intellectual Property in an inclusive and appropriate way.

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State Library provides open and equitable access to information. This statement provides the principles for taking down (or imposing access restrictions to) materials provided online.

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Provides a framework for the preservation and protection of State Library collections.

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How State Library of Queensland and National and State Libraries Australia acquire born digital collections.

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How State Library digitises collection items to enable our clients to have a rich digital experience of Queensland content.

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State Library's standard for the capture of digital objects to meet access and preservation requirements, including image, audio and video files.

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State Library's RDA standard for the content of metadata used to support the discovery, identification and employment of information resources.

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State Library’s core metadata standards for resource discovery of digital objects and other resource types held in our digital repositories.

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Outlines the standards, policies, guidelines and methodologies which are applied to the creation of descriptive metadata for all State Library’s resources.

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How State Library manages our commitment to intellectual freedom, including equitable access and freedom of expression, and how we manage censorship and privacy.

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State Library's strategy to release data and champion open access to information and ideas as a key enabler for a strong, well-informed and innovative society.

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How State Library develops and programs exhibitions.

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How State Library manages the Intellectual Property we create or own, and how the State Library uses Intellectual Property owned by third parties.

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Articulates the policy, principals and framework of our Volunteer Program.

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How State Library manages the responsible service, possession and / or consumption of alcohol on State Library premises.

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Outlines our commitment to encouraging the internal reporting of wrong-doing and the procedures for appropriate action, resolution and protection for disclosers.

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How State Library grants and manages naming rights of spaces and activities

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Policies that relate to how we work with other organisations.

How Australian and international libraries can borrow and copy items from State Library's collections.

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Terms and conditions for the loan of items from State Library collections to other organisations for an exhibition

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