Responsible Conduct Policy How State Library provides a safe and welcoming place for all, and information on unacceptable behaviour and how staff and security officers will respond. How State Library provides a safe and welcoming place for all, and information on unacceptable behaviour and how staff and security officers will respond. Download
Bags and Belongings Policy Information on things that clients can bring into the different parts of the State Library building and things that clients can store in the cloakroom facilities. Information on things that clients can bring into the different parts of the State Library building and things that clients can store in the cloakroom facilities. Download
Public Access ICT Services Policy Information on the free ICT services provided at the library, including using the internet through the library’s computers and through visitors’ own devices. Information on the free ICT services provided at the library, including using the internet through the library’s computers and through visitors’ own devices. Download
Enquiry Service Management Policy Describes the enquiry service for our clients and the guidelines for the delivery of the service. Describes the enquiry service for our clients and the guidelines for the delivery of the service. Download
Comments Policy How State Library manages comments in our online spaces, including our website, blogs and catalogue. How State Library manages comments in our online spaces, including our website, blogs and catalogue. Download
Customer Complaints Management Policy The State Library welcomes feedback. This policy describes how to make a complaint and how the State Library manages complaints. The State Library welcomes feedback. This policy describes how to make a complaint and how the State Library manages complaints. Download
Identity Management Principles How State Library manages personal data about our clients in an ethical and accountable manner. How State Library manages personal data about our clients in an ethical and accountable manner. Download
Content Strategy The framework for the State Library's holistic development and management of collections and content. The framework for the State Library's holistic development and management of collections and content. Download
Content Acquisition Policy How State Library of Queensland and National Libraries Australia acquire content to ensure that acquisitions are efficient, consistent, ethical and provide value for money. How State Library of Queensland and National Libraries Australia acquire content to ensure that acquisitions are efficient, consistent, ethical and provide value for money. Download
Content Guidelines - Memory Collections Guidelines for the development of our Memory Collections, which contribute to a greater understanding of Queensland past and present. Guidelines for the development of our Memory Collections, which contribute to a greater understanding of Queensland past and present. Download
Content Guidelines - Extraordinary Collections Guidelines for the development of our Extraordinary Collections, which provide exceptional examples and context of books as objects. Guidelines for the development of our Extraordinary Collections, which provide exceptional examples and context of books as objects. Download
Content Guidelines - Information Collections Guidelines for the development of our Information Collections which provide for the information needs of all Queensland residents. Guidelines for the development of our Information Collections which provide for the information needs of all Queensland residents. Download
Content Guidelines - Public Library Collections Guidelines for the development of our Public Library Collections which support public libraries and Indigenous Knowledge Centres across Queensland. Guidelines for the development of our Public Library Collections which support public libraries and Indigenous Knowledge Centres across Queensland. Download
Protocols for Aboriginal and Torres Strait Islander Collections Aims to ensure that the collection and provision of access to Aboriginal and Torres Strait Islander content is undertaken in an inclusive and appropriate way. Aims to ensure that the collection and provision of access to Aboriginal and Torres Strait Islander content is undertaken in an inclusive and appropriate way. Download
Indigenous Intellectual Property and Ownership How State Library of Queensland and National and State Libraries Australia aim to manage Aboriginal and Torres Strait Islander Intellectual Property in an inclusive and appropriate way. How State Library of Queensland and National and State Libraries Australia aim to manage Aboriginal and Torres Strait Islander Intellectual Property in an inclusive and appropriate way. Download
Takedown position statement State Library provides open and equitable access to information. This statement provides the principles for taking down (or imposing access restrictions to) materials provided online. State Library provides open and equitable access to information. This statement provides the principles for taking down (or imposing access restrictions to) materials provided online. Download
Preservation Policy Provides a framework for the preservation and protection of the State Library collections. Provides a framework for the preservation and protection of the State Library collections. Download
Digital Collecting Principles How State Library of Queensland and National and State Libraries Australia acquire born digital collections. How State Library of Queensland and National and State Libraries Australia acquire born digital collections. Download
Digitisation Policy How State Library digitises collection items to enable our clients to have a rich digital experience of Queensland content. How State Library digitises collection items to enable our clients to have a rich digital experience of Queensland content. Download
Digital Preservation Policy How State Library preserves our digital collections. How State Library preserves our digital collections. Download
Digital Standard: Digital capture and format State Library's standard for the capture of digital objects to meet access and preservation requirements, including image, audio and video files. State Library's standard for the capture of digital objects to meet access and preservation requirements, including image, audio and video files. Download
Resource Description and Access Policy State Library's RDA standard for the content of metadata used to support the discovery, identification and employment of information resources. State Library's RDA standard for the content of metadata used to support the discovery, identification and employment of information resources. Download
Digital Standard: Metadata for digital objects State Library’s core metadata standards for resource discovery of digital objects and other resource types held in our digital repositories. State Library’s core metadata standards for resource discovery of digital objects and other resource types held in our digital repositories. Download
Guidelines for the use of metadata in the description of digital images Guides the creation of quality, consistent, descriptive metadata for digital images to make them easier for our clients to find. Guides the creation of quality, consistent, descriptive metadata for digital images to make them easier for our clients to find. Download
Directory and File Naming Conventions for Digital Objects State Library's conventions for naming the directories and files for digital objects. State Library's conventions for naming the directories and files for digital objects. Download
Intellectual Freedom Policy How State Library manages our commitment to intellectual freedom, including equitable access and freedom of expression, and how we manage censorship and privacy. How State Library manages our commitment to intellectual freedom, including equitable access and freedom of expression, and how we manage censorship and privacy. Download
Open Data Strategy 2018-22 State Library's strategy to release data and champion open access to information and ideas as a key enabler for a strong, well-informed and innovative society. State Library's strategy to release data and champion open access to information and ideas as a key enabler for a strong, well-informed and innovative society. Download
Exhibition Policy How State Library develops and programs exhibitions. How State Library develops and programs exhibitions. Download
Intellectual Property Management Policy How State Library manages the Intellectual Property we create or own, and how the State Library uses Intellectual Property owned by third parties. How State Library manages the Intellectual Property we create or own, and how the State Library uses Intellectual Property owned by third parties. Download
Volunteer Program Policy Articulates the policy, principals and framework of our Volunteer Program. Articulates the policy, principals and framework of our Volunteer Program. Download
Alcohol Policy How State Library manages the responsible service, possession and / or consumption of alcohol on State Library premises. How State Library manages the responsible service, possession and / or consumption of alcohol on State Library premises. Download
Public Interest Disclosure Policy Outlines our commitment to encouraging the internal reporting of wrong-doing and the procedures for appropriate action, resolution and protection for disclosers. Outlines our commitment to encouraging the internal reporting of wrong-doing and the procedures for appropriate action, resolution and protection for disclosers. Download
Loans and Copies to Libraries Policy How Australian and international libraries can borrow and copy items from the State Library collection. How Australian and international libraries can borrow and copy items from the State Library collection. Download
Lending policy - loans for exhibitions Terms and conditions for the loan of items from State Library collections to other organisations for an exhibition Terms and conditions for the loan of items from State Library collections to other organisations for an exhibition Download