State Library of Queensland is committed to providing a safe and welcoming environment for research, study, recreation and learning. The State Library Bags Policy aims to ensure the safety of the State Library’s collections, facilities and staff whilst maintaining adequate client access. The State Library provides visitors with a cloakroom facility as a secure location to deposit their personal belongings while visiting the premises.
1. Allowable items
The State Library of Queensland reserves the right to inspect any item brought into the Library.
Levels 2, 3, 4 Knowledge Walk
Balcony areas only
|Food and drink permitted.|
|Levels 2, 3 and 4 (quiet study area only)||Bottled water permitted.|
|John Oxley Library|
The following items cannot be brought into the JOL heritage Collection area:
These items can be cloaked at Reception or in the lockers provided on Level 4.
|Level 5||Staff and visitors – all size bags allowable.|
Staff and visitors may be required to present bags for inspection upon exit.
- Food or drinks are allowed on Level 1 and the mezzanine areas of level 2, 3 and 4
- Bottled water is allowed in the reading rooms on Levels 2 & 3 and the quiet study area of Level 4
- Wet umbrellas are required to be wrapped or left at the Cloakroom on Level 1
- Other wet items are required to be left at the Cloakroom on Level 1
- No sharp implements
- No items which pose a potential safety or security threat (i.e. dangerous goods such as weapons or chemicals, or items with a strong or offensive odour).
2. Special exemptions
2.1 Oversized items
Certain large items may be permitted to be carried into the main areas of the Library (excluding the slq Gallery and the John Oxley Library). These items may be tagged for easy identification by staff and security officers. Visitors who are permitted entry with large items accept that the item must be presented for inspection upon their exit from the State Library premises.
Visitors requiring medication for life threatening / serious medical conditions are permitted to take these items into all areas of the Library including the slq Gallery and the John Oxley Library.
Visitors carrying medication as described above may carry a bag containing the medication. This bag will be tagged for easy identification by staff and security officers. Visitors who are permitted entry with a bag containing medication accept that the item must be presented for inspection upon their exit from State Library premises.
Items not accepted into State Library under the policy should be checked into the cloakroom. However, visitors’ items may be refused from the cloakroom on the basis of weight, quantity or contents. This policy exists to ensure the safe and efficient operation of the cloakroom.
The following criteria apply:
- Items over 16kg may not be accepted
- Items in excess of two per visitor may not be accepted
- Items which pose a potential safety or security threat will not be accepted (i.e. dangerous goods such as weapons or chemicals, or items with a strong or offensive odour)
- State Library reserves the right to refuse the cloakroom service for any other items not considered suitable.
4. Unclaimed items
Visitors are required to retrieve their bags/items upon exit from the premises. Any items unclaimed at closure of State Library on any given day will be inspected by a staff member, in the presence of a Security Officer, and a lost property report completed. State Library reserves the right to charge a fee for visitors who deliberately use the cloakroom service as a public storage facility. Unclaimed items will be held for a period of two months and disposed of as per State Library’s Lost Property Policy and Procedures.
5. Unattended Items
Visitors are required to keep permitted bags with them at all times. Visitors should take care with personal items and be vigilant in supervising their bags. Bags left unsupervised in any part of the Library may be considered abandoned and may be confiscated by Library security staff. Bags deemed suspect will be cordoned off and managed in accordance with the Library's emergency response procedures. Visitors wishing to retrieve bags that have been impounded by security personnel should direct their enquiries to the security staff on duty located at State Library reception.
6. Acceptance of risk
The State Library cloakroom is staffed at all times and all reasonable measures are taken to ensure the security of items accepted for cloaking. However, visitors should be aware that items are left at their own risk. Visitors are strongly encouraged to keep their cloakroom token in a secure place as the State Library is unable to accept responsibility for property retrieved from the cloakroom by another person holding the corresponding token.
Visitors are welcome to provide feedback either via our website or by completing a feedback form available on each level. Feedback on this Bags Policy will be monitored with the policy being reviewed on a regular basis.
8. Review of Policy
State Library reserves the right to alter this Policy at its discretion.
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