Policies and standards

Our policies and standards provide guidelines on matters such as bringing food, drinks and bags into the library, our disability services, our collection strategy and much more.

Access keys

Access keys on State Library web pages enable users to bring focus to page elements using the keyboard, rather than...

Bags policy

This policy aims to give visitors to the South Bank building access to our collections and facilities, and also ensure...

Public Access ICT Policy

The purpose of this policy is to promote rewarding and responsible use of ICT service provided by State Library at...

Comments policy

State Library's client policy for blogs, tagging, reviewing and other forms of online communication. It affirms that contributions to our...

Strategic policies

Strategic policies covering topics such as intellectual freedom, exhibitions, multiculturalism and reconciliation, and disability....

Protocols and standards

Our protocols and standards in areas such as Aboriginal and Torres Strait Islander collections and client service and including a...

Collaborative principles

State Library is working in collaboration with National and State Libraries Australasia (NSLA) on a range of principles to support...

Content Strategy

Content Strategy of State Library, including vision, collection statements, collection and preservation policies and lending/loans policies....

Customer Complaints Management Policy

This policy and associated procedures outline the principles and processes that will be used by the Library in managing customer...

Alcohol Policy

A policy outlining the parameters for the responsible service, possession and/or consumption of alcohol on State Library premises, establishing appropriate...

Responsible Conduct Policy

This policy contributes to State Library being a safe place, a welcoming place and a respectful place, where needs and...

Enquiry Services Management Policy

This policy relates to enquiries received by State Library staff which cannot be completed immediately, and often require significant time...

External policies

Policies by external agencies to which State Library has made a significant contribution, or which are relevant to SLQ in...

Lending policy - Loans to libraries

SLQ Loans to Libraries lending policy...

Lending policy - Loans to clients

State Library of Queensland lending policy - loans to clients...

Lending policy - Loans for exhibitions

State Library of Queensland lending policy - loans for exhibitions...

Digitisation policy

State Library of Queensland Digitisation policy. State Library is actively digitising significant collection items to supplement and enhance access and...

Digital preservation policy

State Library of Queensland's Digital preservation policy defines the principles the Library will use to preserve and maintain the digital...

Identity Management principles

State Library of Queensland collects data to enable access to our collections and services. The Identity Management principles foster a...

Digital Standard 2: Digital capture & format

State Library of Queensland digital standards on digital capture and format for images, audio and video...

Take down requests

State Library of Queensland, as a member of National and State Libraries Australasia (NSLA), has endorsed a position statement on...

Exhibition loans policy

The Exhibitions Loans policy: for loans from the State Library collection to approved organisations for the purposes of exhibiting...

SLQ Staff Social Media Policy

Using social media allows SLQ to meet clients in the online spaces they use and many social media platforms allow...

Library membership

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Library Shop online

Discover an eclectic range of books, gifts, reproduction prints and more at the Library Shop.