Frequently asked questions

Enter your email address here to receive an email with your username and instructions on how to reset your password.
Note: if your email address is registered with more than one account, ask us to help you with your membership.

Login here to change your password.

Login to your account to update your membership. Your State Library membership will be automatically renewed once your details are submitted.

Your State Library membership lasts for two years. Login to your account and update your details to make sure your membership is renewed.

Login to your account to confirm or renew your membership. Your State Library membership will be automatically renewed once your details are submitted.

To cancel your membership:

• Complete the online form OR
• Visit us at South Bank at the Welcome Desk, Level 1 or Information Desk, Level 2 and 3.

To report a lost or stolen card:

• Complete the online form OR
• Visit us at South Bank at the Welcome Desk, level 1 or Information Desk, level 2 and 3

Yes. Anyone can become a member of State Library of Queensland. However, if you do want to borrow items from our collections, you will require parent/guardian approval.

It's easy. Simply visit us in person at State Library of Queensland to ask. If you want to borrow you will need to show proof of address in Queensland.