What do I do if I have forgotten my username or password? Enter your email address here to receive an email with your username and instructions on how to reset your password. Note: if your email address is registered with more than one account, ask us to help you with your membership. How do I change my password? Login here to change your password. How do I update my details? Login to your account to update your membership. Your State Library membership will be automatically renewed once your details are submitted. How long does my membership last? Your State Library membership lasts for two years. Login to your account and update your details to make sure your membership is renewed. How do I renew my membership? Login to your account to confirm or renew your membership. Your State Library membership will be automatically renewed once your details are submitted. How do I cancel my membership? To cancel your membership: Complete the online form OR Visit us at South Bank at the Welcome Desk, Level 1 or Information Desk, Level 2 and 3. How do I report a lost/stolen library card? To report a lost or stolen card: Complete the online form OR Visit us at South Bank at the Welcome Desk, level 1 or Information Desk, level 2 and 3 I'm under 16. Can I become a member? Yes. Anyone can become a member of State Library of Queensland. However, if you do want to borrow items from our collections, you will require parent/guardian approval. How do I upgrade my membership to use The Business Studio or to borrow from the library? It's easy. Simply visit us in person at State Library of Queensland to ask. If you want to borrow you will need to show proof of address in Queensland. Membership groups Queenslanders If you are a Queensland resident you can access all the benefits of membership, including eresources immediately. You can also upgrade your membership to include borrowing from the Information Collections. Business studio members Along with the benefits of State Library membership, Business Studio members can also book a workstation in the Business Studio at South Bank. Interstate or overseas members If you don’t live in Queensland you can still become a State Library member but some services, including eresources are not available.