Update or renew your membership

Your SLQ membership is active for two years from the date you register. Keep your contact details up to date and your membership will automatically be renewed for another two years.

How do I update my details or renew my membership?

Login to your account

Moved house? Changed email address? Just need to renew? Login to your account to confirm, update or renew your membership . Your SLQ membership will be automatically renewed once your details are submitted.

How do I change my password?

Change your password

How do I retrieve my username and/or password?

Enter your email address here to receive an email with your username and instructions on how to reset your password.

Note: if your email address is registered with more than one SLQ account, contact us to help you with your membership.

How do I cancel my SLQ membership?

If you would like to cancel your membership:

  • complete the online form
  • visit us at South Bank at the Welcome Desk, Level 1 or Information Desk, Level 2 and 3.

How do I report a lost or stolen library card?

To report a lost or stolen card:

  • complete the online form
  • visit us at South Bank at the Welcome Desk, Level 1 or Information Desk, Level 2 and 3

Having trouble with your login?

Visit our Membership and One Search login FAQs


If you have subscribed to SLQ enews and wish to update your email/postal address or cancel your subscription please contact us.

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