Service Level Agreement
The current Service Level Agreement between Local Governments and the Library Board of Queensland is valid for the period 1 July 2011 to 30 June 2014.
Service Level Agreement 2011-2014 for Independent libraries [new window 
52 kb]
Service Level Agreement 2011-2014 for Country Lending Service libraries [new window 52 kb]
Public Library Outcomes Report 2010-2011 [new window 
280 kb]
A requirement of the Public Library Outcomes Report 2010–2011 is the provision of strategic planning documents. If you need assistance in the development of a strategic plan for your library service, the following guide has been developed for your use.
Strategic Plan Development Guide [new window 40 kb]
More information
If you have an enquiry regarding your Service Level Agreement, please contact us:
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Telephone + 61 7 3842 9046
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Fax + 61 7 3840 7860
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Email pls@slq.qld.gov.au
Last updated: 11th November 2011
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