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State Library of Queensland  >  Information for...  >  Public libraries  >  CLS - information for library staff  >  CLS manual

Country Lending Service (CLS) manual

Procedures for the day-to-day running of your public library in Queensland.

1. Introduction 1.1 Public library service types 1.2 The State Library 1.3 Other relevant publications 2. Your role as a CLS Librarian 2.1 Helping library patrons 2.2 Dewey Decimal System 2.3 Appearance of a library  2.4 Telling the Community you're there 2.5 Bringing it all together 3 Day to day running of your library 3.1 Issues systems 3.2 Overdue books 3.3 Joining new library members 3.4 Membership records 3.5 Loan entitlements 3.6 Requests: the system in your library 3.7 Weeding the library collection 3.8 Dealing with your public 4 Your library stock 4.1 What's included? 4.2 Exchanges 4.3 Shelf list printouts 5 The PLS system 5.1 Voyager 5.2 Loan type codes 6 Request service 6.1 Submitting requests to PLS 6.2 Author / title requests: procedures at PLS 6.3 Ask a librarian requests - tips 6.4 Ask a librarian requests: procedures at PLS 6.5 Keeping records of requests sent to PLS 6.6 School assignments 6.7 Photocopies of journal articles

7 Public Library Services (PLS) procedures 7.1 Returns 7.2 Overdue notices and accounts 7.3 Lost and damaged books 7.4 How books are sent to your Library 7.5 Statistics 8 Specialist PLS services 8.1 Young people's services 8.2 Languages other than English (LOTE) 8.3 Collections for People with Disabilities 8.4 Adult literacy services 8.5 Family and Local History 8.6 Other State Library departments 9 Staying in touch with PLS 9.1 Training 9.2 Opalinfo 9.3 Keeping up to date 9.4 1800 number and fax Appendices - Forms and information on Library functions. Appendix 1 - Exchanges Appendix 2 - Collection codes Appendix 3 - Lost and damaged books Appendix 4 - Statistics Appendix 5 - Online Forms Appendix 6 - Stock Reconciliations