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Reference services
Reference services
See also: Ask us | What we collect | Library skills training
The State Library of Queensland assists Queenslanders to find answers, information and resources.
What you can expect when using our reference services
State Library staff will:
- attempt to answer your question on the spot
- assist you with identifying and searching relevant resources for your topic
- provide options to help you access State Library and other library collections
- refer you to other possibilities to find what you need
If we can't answer your question on the spot we will:
- devote up to two hours working on it for free
- provide an answer within 10 working days (high demand may lead to longer turnaround times).
State Library staff are unable to:
- conduct extensive research
- answer urgent questions
- provide answers for assignments (though we will happily suggest resources and assist in their use)
Please see our Extended Enquiries Policy [new window 
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More information
Last updated: 16th July 2009
Creatively linking Queenslanders to information, knowledge and each other
