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State Library of Queensland  >  About us  >  Who we are  >  Our organisation  >  Client Services and Collections

Client Services and Collections

The Client Services and Collections Program provides clients of the State Library with physical and virtual access to the State’s diverse collections and services. Collection strengths include the Australian Library of Art, the John Oxley Library of Queensland history, family history and one of Australia’s foremost music collections.

The Program focuses on meeting clients' information, learning and cultural needs through the provision of resources and services tailored for businesses, children and young people, students and researchers. Resources and services are inclusive of Queensland’s culturally diverse and aging communities.

Visitor Experience

Visitor Experience combines information and research services, visitor services, venue hire, bookshop and café in order to provide a more seamless and intuitive visitor experience at South Bank and for online services.

Resource Management

Resource Management pulls together Collection Preservation, Access, Description and Discovery  services to deliver a strategic approach to library management of our physical, digital and electronic resources with a focus on building our capacity to commit to the challenges of the digital era.

Queensland Memory

Queensland Memory comprises the John Oxley Library of Queensland history, the Australian Library of Art, providing access to the Library’s diverse heritage collections, and the maps collection. Special features include historic Real Estate maps, Manuscripts Queensland, Picture Queensland and Picture Queensland Outreach. It provides increased capability to capture Queensland’s unique memory for today and tomorrow.

Learning and Participation

Learning and Participation leads the development of the learning and participation strategy for the State Library, in particular the broader programming framework for events, exhibitions and Learning across State Library of Queensland – supporting the strategic focus of the organisation.

The team is also responsible for the development, design and delivery of events, exhibitions and learning programs for and with clients and audiences of the State Library and the wider precinct / Queensland.

Indigenous Research and Projects

Indigenous Research and Projects (IRP) plays a champion role across the State Library for the Keeping Culture Strong strategic goals, working with other operational areas to ensure effective coordination and delivery on priority projects identified in the State Library Operational Plan.

IRP unit is responsible for developing and implementing strategies which include kuril dhagun (based at Southbank) and a network of 18 Indigenous Knowledge Centres (IKCs) located throughout Queensland and the Torres Strait. These centres focus specifically on the information needs of local Aboriginal and Torres Strait Islander communities.  Since 1 July 2011, IRP is also responsible for developing the State Library’s strategic objective of Reading, Writing & Ideas (RW&I).

The work of IRP focuses on building the capacity of Aboriginal People and Torres Strait Islanders through lifelong learning, strengthening cultural identity, social and economic development, and social cohesion for families and communities, as well as developing national and international strategies and partnerships based on the State Library’s IKC model.

 

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Last updated: 8th November 2011

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