Feedback and complaints
The State Library of Queensland places a high value on feedback from its clients and staff. This feedback is used to shape and refine the future delivery of products and services and to improve decision making.
The State Library is committed to ensuring that all enquiries and complaints are resolved promptly, professionally, and in a fair, objective and equitable manner.
Send us your feedback by completing our online feedback form. Your comments and suggestions are valuable to us.
Complaints may be made orally. However, you are encouraged to put your complaint in writing.
For complete details of making a complaint, see Making a complaint [new window 
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Last updated: 7th September 2011
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