State Library of Queensland Strategic Plan 2014-18

Background


The State Library of Queensland (SLQ) is a vibrant and innovative 21st century library. It is an inclusive and welcoming place for all, a trusted source for information, a place for intellectual freedom and creativity, and the primary custodian of Queensland’s memory. Through SLQ, a physical and virtual place/space for sharing, learning, collaborating and creating, the Library Board of Queensland meets its legislative priorities of contributing to the cultural, social and intellectual development of all Queenslanders.

SLQ’s key services include:

  • public library development including grants administration, collection services, and professional development
  • promoting research and understanding of our unique Queensland history and capturing and documenting the story of Queensland for current and future generations
  • managing the life cycle for the State collection assets valued in excess of $101 million, including acquisition, description, preservation, access and discovery The State Library of Queensland (SLQ) is a vibrant and innovative 21st century library. It is an inclusive and welcoming place for all, a trusted source for information, a place for intellectual freedom and creativity, and the primary custodian of Queensland’s memory. Through SLQ, a physical and virtual place/space for sharing, learning, collaborating and creating, the Library Board of Queensland meets its legislative priorities of contributing to the cultural, social and intellectual development of all Queenslanders.
  • onsite and online visitor and information services including information/research services, venue hire, café, and bookshop
  • creative and culturally engaged programs with children, youth, family, Aboriginal peoples and Torres Strait Islander peoples, culturally diverse communities and people with a disability
  • advocacy for public value of public library services for all Queenslanders Queenslanders have demonstrated strong support for their libraries, with over 2 million holding public library membership, and over 22 million visits to the State Library and Queensland public libraries in 2012–13. An independent study in 2012–13 showed that for every $100 invested, Queensland public libraries deliver $230 worth of value to their communities.
  • centres of engagement with: children and young people (The Corner); Aboriginal peoples and Torres Strait Islander peoples (kuril dhagun and Indigenous Knowledge Centres); arts, science technology and enterprise (The Edge); and design (Asia Pacific Design Library).

SLQ has a strong focus on regional Queensland. SLQ provides direct funding and support to 320 public libraries and Indigenous Knowledge Centres and provides state-wide electronic access to a wide range of information resources, including a rapidly growing range of digitised unique Queensland material. The State’s population is growing, with Queensland’s cultural heritage and communities becoming increasingly diverse. SLQ has a century-long established role as a trusted collector and preserver of memory. Negotiating the risks and opportunities associated with the ongoing digital revolution is a key strategic challenge.

SLQ and Queensland public libraries support Government objectives by providing frontline services, delivering better knowledge infrastructure and growing the economy through knowledge and skills development. SLQ has been exploring innovative ways to support and work with the tourism and mining sectors as part of the Government’s focus on the four pillar economy. SLQ and Queensland public libraries support The Queensland Plan and the Arts for All Queenslanders Strategy through a focus on inclusive collections and services, sustainable practices, community participation and connection, lifelong learning, improving literacy skills, embracing diversity, addressing disadvantage, and creating community connections. As a major arts institution, the State Library plays a key leadership role in building the capacity of the State’s library sector to bolster Queensland’s reputation as a thriving arts and cultural place and a cultural tourism destination.

Queenslanders have demonstrated strong support for their libraries, with over 2 million holding public library membership, and over 22 million visits to the State Library and Queensland public libraries in 2012–13. An independent study in 2012–13 showed that for every $100 invested, Queensland public libraries deliver $230 worth of value to their communities.

The State’s population is growing, with Queensland’s cultural heritage and communities becoming increasingly diverse. SLQ has a century-long established role as a trusted collector and preserver of memory. Negotiating the risks and opportunities associated with the ongoing digital revolution is a key strategic challenge

Vision
Enriching the lives of all Queenslanders

Mission
Creatively engaging people with information, knowledge and community

SLQ respects diversity, advocates for knowledge, growth and innovation and works with integrity and accountability

1. Improve access to library services

Performance measures
Client satisfaction with services and programs (SDS)
Visits to State Library:

  • Onsite
  • Online

Visits to Queensland public libraries
Usage of collection

  • onsite and online
  • Growth of State Library membership

Strategies

  1. Identify and address barriers to access, including print and digital literacy issues; cultural, language and social barriers; and geographic and technological barriers
  2. Accelerate the transition to increasingly digital modes of delivery to increase public value and make content, services and programs accessible to everyone.
  3. Demonstrate a long term commitment to engaging with Aboriginal peoples and Torres Strait Islander peoples.
  4. Partner with local government to advocate for and support the development and sustainability of public libraries, including Indigenous Knowledge Centres

2. Co-create Queensland's memory
Performance measures
Growth of John Oxley Library content
Growth of Queensland contention external platforms

Strategies

  1. Collaborate with people and organisations to develop, collect, share and create Queensland content (stories, knowledge, and culture) for current and future generations
  2. Ensure the longevity of Queensland content by growing capacity in research, curation, preservation and discovery
  3. Make visible the diverse knowledge, stories, culture and creative outputs from people around the state.

3. Extend learning and creative experiences
Performance measures
Participants in public programs - onsite and through regional Queensland
Participants in public programs

Strategies

  1. Develop and tailor specific models of engagement, 'for, with and by' diverse communities
  2. Inspire people's passion for and capacity to read, write, learn and share ideas.
  3. Extend the reach of our services through onsite, online and offsite offers

4. Develop our people and capability
Performance measures
Staff engagement
Increase additional revenue
Percentage increase in the efficiency of servcie delivery (SDS)

Strategies

  1. Foster a culture of engagement and entrepreneurialism
  2. Identify and create new revenue streams
  3. Maximise opportunities with partners, donors and sponsors
  4. Ensure innovative management of our services, facilities, assets and resources

Key policies that inform our Strategic Plan

  • Getting Queensland Back on Track
  • The Queensland Plan
  • Arts for All Queenslanders Strategy
  • Cultural Precinct Strategy
  • Department of Science, Information Technology, Innovation and the Arts Strategic Plan 2013–17
  • Queensland Cultural Diversity Policy – Queensland rich in our diversity
  • Disability Services Plan
  • Aboriginal and Torres Strait Islander Economic Participation Framework
  • Council of Australian Governments’ Closing the Gap in Indigenous Disadvantage
  • As a member of National and State Libraries Australasia (NSLA), SLQ influences and supports the change agenda outlined in the Re-imagining Library Services Strategic Plan, as well as supporting the Australian Library Information Association and the International Federation of Library Associations policies.

Corporate Governance Framework

SLQ’s governing body, the Library Board of Queensland (LBQ), draws its powers from the Libraries Act 1988, the object of which is to contribute to the cultural, social and intellectual development of all Queenslanders. The guiding principles for achieving this objective are in section 1B of the Act.

SLQ’s corporate governance framework facilitates the effective and efficient delivery of its responsibilities. Built on a comprehensive approach to planning, management and reporting to LBQ and the Queensland Government, it ensures accountability at all levels of the organisation. SLQ regularly reviews its services to ensure accountability and efficiency of operations.

This Strategic Plan is for the period 1 July 2014 to 30 June 2018. Further detail on the activities and performance measures for the first year of this Strategic Plan is available in SLQ’s Operational Plan 2014–15.

Information about SLQ activities can also be found in:

Annual Reports
Service Delivery Statements

Download the Strategic Plan 2014-18 (PDF 416.1 KB)

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