Towards 2020: State Library of Queensland Operational Plan 2016-17
Download the SLQ Operational Plan 2015-16 (PDF 263.6 KB)
This Operational Plan of the Library Board of Queensland covers the period 1 July 2016 to 30 June 2017. It outlines the key objectives, activities, success measures and targets formulated in response to the Critical Success Factors as established in the SLQ Strategic Plan 2016-20.
Critical Success Factor 1: Enable Access
Provide life skills and early childhood literacy programs
Increase free access to digital content
Strengthen Queensland library infrastructure and discovery platforms
|Success Measures||2016-17 targets|
|Increase membership throughout Queensland||15% increase|
|Use of digital content||10% increase|
Critical Success Factor 2: Engage Community
Grow the State’s historical collection of Queensland culture and heritage
Engage with communities of interest through dedicated centres of engagement
Facilitate the community’s use of and interaction with content
|Success Measures||2016-17 Targets|
|Customer satisfaction||95% (SDS – Effectiveness)|
|Increase in efficiency||2.5% (SDS – Onsite visits + Online visits / Budget)|
Critical Success Factor 3: Build Capability
Build capacity within our communities of interest
Generate new revenue sources
Position our workforce for the future
|Success Measures||2016-17 Targets|
|Increase in self-generated revenue||10% increase|
Outputs intended to be funded by amounts appropriated by Parliament or other grants
The majority of activities, as listed under the goals, are intended to be funded by amounts appropriated by Parliament. Funding sources are:
- Parliamentary appropriated:
- Other revenue:
$6.203 million including Queensland Library Foundation donations, Commonwealth Government funding, interest, user charges and sponsorship revenue.
Outputs intended to be funded from commercial and fund raising activities
State Library does not separate activities to be funded from commercial operations. Revenue from commercial operations is used to supplement Parliamentary appropriations for State Library’s range of activities.
The Queensland Library Foundation will continue to seek donations, bequests, and sponsorship to fund specific collection purchases, fellowships, exhibitions, projects, online resources and enhancements to State Library facilities.
Major investments and borrowings intended to be undertaken
State Library will continue to make a significant investment in its Heritage and Reference Collections (approximately $1 million for 2016–17), including digital collections. State Library also plans to invest in asset replacement of approximately $0.856 million. Administered grant funds provided in advance from Government are invested either in short-term deposits with a major bank or in a Queensland Treasury Corporation (QTC) at call account earning a variable rate of interest. As at 30 March 2016, the annual effective rate on the QTC account was 2.96%, with 3.08% paid on a term deposit.
The Queensland Library Foundation also invests its corpus in term deposits with major banks, or in a QTC at call account, earning as at 30 March 2016 an annual effective interest rate of 2.96%, with 3.08% paid on a term deposit. The State Library has no borrowings, nor does it plan to borrow in the immediate future.
Outputs not in the Board’s commercial interests to supply
Risk management policies and procedures
The Library Board of Queensland has established an Audit and Risk Management Committee to oversee risk management. A Risk Management Policy consistent with the statutory requirements of section 28 of the Financial and Performance Management Standard 2009 and the International Standard
on Risk Management (ISO 31000:2009) is in place.
Risk is identified at the strategic and operational levels against the following categories: strategy and planning; brand; financial; legal; human resources; collections; information, communication and technology and other assets; and disasters.
The Audit and Risk Management Committee and the Library Board of Queensland receive quarterly reports on the action being taken to manage identified risks. State Library has also implemented a Risk Management Strategy for child-related duties, which aims to protect children from harm and to promote their well-being through the creation of child-safe service environments. As part of this strategy, a risk register has been established which is reviewed on an annual basis.
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