Public Access Computer Facilities Policy


CEO and State Librarian


The purpose of the Policy is to promote rewarding and responsible use of public computer facilities provided by State Library of Queensland.

Related Procedures

Provisions of the Policy relating to the conduct of members of the public are implemented under the Responsible Conduct Procedures.

Related policies

  • Intellectual Freedom Policy
  • Responsible Conduct Policy
  • Information Privacy Act 2009

Policy Statement

Purpose of service

State Library provides computer facilities to allow free pursuit of clients' needs and interests.

Scope of service

Access to computer facilities

Computer facilities include fixed terminals and a wireless internet connection.

  • The wireless connection can be used without authentication for an unlimited time.
  • A mix of computers are provided with various authentication and time stipulations depending upon the location and access required

Services provided 

Access to:

  • State Library services and collections
  • Internet
  • Popular software, including the Microsoft Office suite


In line with the statement by ALIA (the Australian Library and Information Association) on online content regulation State Library promotes "the free flow of information and ideas in the interest of all Australians and a thriving culture, economy and democracy" and so does not filter or otherwise censor or control content retrieved through State Library's Internet connection.

Children and Young People

With respect to providing access to the Internet State Library exercises its duty of care through the following measures:

  • Children under the age of 12 are required to be supervised at all times by a parent or responsible adult. This includes the use of Internet facilities
  • Young people aged between 12 and 15 years may use Internet facilities unsupervised after becoming a member of the library, or must provide written permission by a parent or guardian

State Library staff are available to provide children, parents, teachers and carers with advice and information about safe use of the Internet.

Risks applying to use of the State Library’s Internet connection

Users are advised of the following risks of using State Library's public access computer facilities:

  • State Library cannot guarantee the accuracy or validity of information accessed through the Internet, including websites linked to from the State Library website.
  • As the Internet is an inherently insecure environment, State Library cannot guarantee the security of any data accessed or transmitted through its internet connection.
  • The internet provides access to material that is offensive and objectionable to members of the public. Consistent with its opposition to censorship State Library does not attempt to make any content inaccessible through its internet connection
  • The internet is a largely unpoliced domain and is host to people and organisations that pose a danger to others. State Library does not police or monitor interactions over its internet connection and users are advised to exercise due care in disclosing personal information over the internet.

State Library does not accept any liability for any loss or damage, direct or indirect, that may arise from using State Library's internet connection.

Expectations of users

State Library’s Responsible Conduct Policy establishes that users of State Library are required to be mindful of the needs and sensitivities of other users. This applies to users of computer facilities.

Unauthorised use

Infringement of security

Uses of State Library's computer facilities that infringe the security of people or property is ground for immediate exclusion from State Library premises and temporary or permanent loss of access to those facilities and may also attract prosecution under civil or criminal law. For the purpose of this policy infringement of security includes:

  • actions or behaviours that harm, create risk of harm, or threaten harm to any individual, including intimidation and harassment
  • theft, destruction of, damage to, or interference with equipment, software, or data belonging to State Library, other organisations or individuals
  • unauthorised copying of copyright-protected material or intentional infringement of licence agreements and other contracts
  • the violation or attempted violation of any computer network's security system
  • the violation of privacy, including unauthorised monitoring of electronic communications
  • use of computer facilities for any illegal, fraudulent or defamatory activity

Provisions in the Responsible Conduct Policy establishing consequences of infringing security apply to infringements of security under this Policy.

Display of offensive or objectionable material

The Responsible Conduct Policy establishes that displaying material that is offensive or objectionable to other members of the public, such as pornography, expressions of racial hatred and violence, is unacceptable. Under the Responsible Conduct Policy anybody who fails to heed an initial request by staff to cease displaying material found to be offensive or objectionable will be issued with a demand to comply or to leave the premises. Anybody who repeatedly (more than once) displays content deemed to be offensive or objectionable may be denied use of State Library’s internet facilities, at the discretion of the State Librarian.

Abuse of allocation protocols

Any person who abuses protocols for allocating computer facilities may have access to facilities restricted or withdrawn.


The State Library's Intellectual Freedom Policy commits State Library to promoting intellectual freedom and identifies privacy as one of its key conditions. The State Government’s Information Privacy Act 2009 also requires the State Library to uphold the privacy of clients. State Library therefore does not actively monitor information or sites accessed by users of State Library's Internet connection. Personal information gathered by State Library (such as membership details and records of infringements of this Policy) is used only for the purposes for which it was originally gathered and is not disclosed to any external party, unless this is lawfully required or unless such disclosure is necessary to counter a serious threat to individual or public safety. Further information about how State Library manages personal information is accessible at

Download the PDF of this policy:
Public Access Computer Facilities Policy [PDF 162 kb]

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