Feedback and complaints
The State Library of Queensland places a high value on feedback from its clients and staff. This feedback is used to shape and refine the future delivery of products and services and to improve decision making.
The State Library is committed to ensuring that all enquiries and complaints are resolved promptly, professionally, and in a fair, objective and equitable manner.
Send us your feedback by completing our online feedback form. Your comments and suggestions are valuable to us.
Complaints may be made orally. However, you are encouraged to put your complaint in writing.
For complete details of making a complaint, see Making a complaint [PDF 152 kb]
Celebrate the soundtrack of our state as SLQ sets the stage for the music of Queensland.
Open till 17 Nov
State Library of Queensland provides special library services for members who have an SLQ membership card (formerly known as an e-services card).
